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Privacy Policy

Data Protection Regulations

Tenerife Living takes the protection of your privacy and your personal data very seriously. Your data is confidentially treated and processed only in the context of the regulations of the Federal Law for Data Protection. Below you will find some information which data is gathered during your visit on our Web site and how it is used.

1. Data Collection and Processing

Each access as well as data retrieval on our Web site is recorded. The storage serves system-related and statistical purposes. The following data is stored: name of the accessed file, date and time of access, data volume, report about successful retrieval, web browser and requesting domain. Additionally, the IP-address of the requesting person is recorded.

Further data is only stored if you provide information voluntarily. This would be, for example, the case if you register.

2. Usage and Transfer of Personal Information

In case you book your house with us, your personal information will only be used in terms of questions regarding your stay and contract as well as technical administration.

Your personal data will only be transferred to a third party if you have agreed on this issue in advance. This can be, for example, the case if you engage us to book something for you. Furthermore, permanent consent with regard to future arrangements may be revoked at any time.

Personal stored data is deleted if you revoke your authorisation to store it, if the data is no longer necessary for the purpose for which it was stored or if the storage of the data is not permissible for other legal reasons.

3. Right to Information

Upon written request, we will gladly inform you about the stored data concerning your person.

Safety Note

We endeavour to store your personal data in such a way as to ensure highest possible security. However, by communication via email we cannot guarantee complete protection. For this reason, in case of confidential information we advise you to send us the documents by post.